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Platform FAQs

General
 

What platforms do you offer?

منصة Trade Interceptor تطبيق متطور للأجهزة المختلفة، وتقدم للمتداولين جميع الأدوات التي يحتاجوها للتحكم في تداولاتهم. مع أكثر من 800 مؤشر متطور و 200 تنبيه بالحوسبة السحابية المجانية، يعتبر Trade Interceptor التطبيق رقم 1 للمتداولين الذين يبحثون عن أفضل خبرة للتداول عبر الهاتف.

Our MetaTrader 4 (MT4) platform is ideal for both new and experience spread betting*, forex, contracts for difference (CFD) and metals trader. If you’re looking for an online trading platform, MT4 is one of the most popular online trading platforms in the market
 
Are there fees for using your platforms?
There are no download, setup or subscription fees for using our platforms.
Fees and charges apply to trading.
 
What are the time zone of your platforms?

  • TT - GMT -4 (New York).

  • MT4 – GMT +3

 
Where are your servers located?
Our Trade Interceptor and MT4 servers are hosted at Equinix LD5 in London. For more details on Equinix, please click here

Can I trade on my mobile?
Yes. Both Trade Interceptor and MT4 are available on iPhone and Android.  Please visit the respective app stores to download them.

Can I trade using an API connection?
Yes, you may be able to connect to our platforms using either a FIX or PHP API connection. Please email us at  [email protected] for more information.



Trade Interceptor

 

ما هو Trade Interceptor؟

تطبيق Trade Interceptor من أكثر طلباً وتحميلاً، تم تصميميه وبناءه من قبل المتداولين. انه يدعم جميع أدوات التداول المطلوبة مع وظائف مميزة لتستطيع استخدامها على الكمبيوترات والهواتف واللوحات الالكترونية بتسجيل دخول واحد.

المميزات الرئيسية تشمل:


  • يمكن مشاهدة المخططات بشكل ثنائي أو رباعي: لتكون على معرفة بكل تحرك في الأسواق مع أربع مخططات سعرية (شارت) على شاشة واحدة، وفي أي وقت.

  • أكثر من 80 مؤشر متطور وأدوات رسم لمساعدتك في تحليلاتك الفنية

  • ماسح الإتجاهات TrendRisk Scanner: وهذه الميزة المستقلة التي تساعدك في التعرف على الفرص المحتملة مع توصية لتحديد مناطق جني الأرباح ووقف الخسائر.

  • أكثر من 200 تنبيه بالحوسبة السحابية، تصل لجميع أجهزتك الألكترونية. فلن تفقد أي فرصة محتملة بالسوق مرة أخرى.


هل تنتهي صلاحية الحساب التجريبي؟
حالياً الحسابات التجريبية لا تنتهي، ولكن نحتفظ بأحقية إغلاق أي حساب تجريبي.
 

ماهي تطبيقات الهاتف التي تدعموها؟

نحن ندعم نظام تشغيل: الأي فون، الأندرويد، أمازون، وبلاك بيري. كما أننا لدينا نسخة لنظم تشغيل ويندوز وماك أيضاً.
 

كم المدة التي يستغرقها فتح الحساب؟

وقت فتح الحساب يختلف من عميل لآخر، ولكن إذا قدمت كل المستندات المطلوبة وتم الموافقة عليها. ستستلم بيانات تسجيل الدخول في يوم عمل واحد.
 

المميزات الرئيسية تشمل:

  • يمكن مشاهدة المخططات بشكل ثنائي أو رباعي: لتكون على معرفة بكل تحرك في الأسواق مع أربع مخططات سعرية (شارت) على شاشة واحدة، وفي أي وقت.

  • أكثر من 80 مؤشر متطور وأدوات رسم لمساعدتك في تحليلاتك الفنية.

  • ماسح الإتجاهات TrendRisk Scanner: وهذه الميزة المستقلة التي تساعدك في التعرف على الفرص المحتملة مع توصية لتحديد مناطق جني الأرباح ووقف الخسائر.

  • أكثر من 200 تنبيه بالحوسبة السحابية، تصل لجميع أجهزتك الألكترونية. فلن تفقد أي فرصة محتملة بالسوق مرة أخرى.
     

  What are the differences between Trade Interceptor and MT4?

Trade Interceptor is a dynamic brand-new platform, perfect for both new and experienced manual traders. It focuses on giving the user the total ability to take control of your trades as well as automating them. MetaTrader 4 is a popular platform used by traders who prefer to depend on automated trading strategies.
 
Can I have a Trade Interceptor Account and MT4 Account?
Yes.  You can have more than one account with ThinkMarkets and you can use both platforms. Though, please note that Trade Interceptor and MT4 have separate login and access information.
 

Where do the price quotes come from on Trade Interceptor?
We have relationships with liquidity providers who stream live tradeable prices and market depth information to the platform.

Is it possible to be logged in to several accounts at once?
No. You can only be logged into one instance of Trade Interceptor at any given time.

Is it possible to access the same account from different computers?
Yes – as long as you have the correct login details, you can log in to the platform from any computer, provided your connection settings are correct and the connection is not being blocked by a firewall or your ISP.

Where can I view my trading history?
Your trading history can be seen by clicking on the “Order History” tab in the terminal. If the Order History panel is not visible, you can add it as a widget to your view.

What happens to my open positions when I log out of Trade Interceptor?
Open Positions will not be closed until a stop-loss, take-profit or the Stop Out Level is reached. Existing limit orders will still be filled if the entry level is met.

Can I change the time zone on my platform?
The Trade Interceptor default view setting is GMT -4 (New York).  Trade Interceptor users can add multiple clocks to their view for any time zone they wish.

Can I use robots on the Trade Interceptor platform?
No – unfortunately we do not enable any Expert Advisors (EAs) available from third-party providers to run on Trade Interceptor.

Can custom indicators be used in Trade Interceptor?
No. However Trade Interceptor comes pre-loaded with a large library of technical indicators and analysis tools.

 
 

MetaTrader 4

 

What is MT4?

 

How can I download MT4?

The MetaTrader 4 (MT4) platform is available for a variety of platforms. You can find the download links for all the platforms we offer below:

  • MT4 for PC

  • MT4 for Mac

  • MT4 for Mobile

  • MT4 WebTrader

 

How do I get started using MT4?
You can download our MetaTrader 4 Quick Start guide here  [                     ]
 
What is the difference between MT4 and Trade Interceptor?

Trade Interceptor is a dynamic brand-new platform, perfect for both new and experienced manual traders. It focuses on giving the user the total ability to take control of your trades as well as automating them. MetaTrader 4 is a popular platform used by traders who prefer to depend on automated trading strategies.

 

Can I have a Trade Interceptor Account and MT4 Account?
Yes.  You can have more than one account with ThinkMarkets and you can use both platforms. Please note that Trade Interceptor and MT4 have separate login and access information.

Where do the price quotes come from?
We have relationships with top-tier liquidity providers who stream live tradable prices and market depth information to the platform.

Is it possible to be logged in to several accounts at once?
Yes.Although you can’t be logged in to multiple accounts from one instance of MT4, you can open several instances (separate MT4 instances running at the same time on your computer) and log in to different accounts accordingly.

Is it possible to access the same account from different computers?
Yes. – As long as you have the correct login details, you can log in to the platform from any computer, provided your connection settings are correct and the connection is not being blocked by a firewall or your ISP.

Where can I view my trading history?
The trading history can be seen by clicking on the “Account History” tab in the terminal – the lower part of your MT4 platform. You can also modify your view timeframes and access reporting features by right-clicking on any row in your account history view.

What happens to my open positions when I log out of MT4?
Open positions won’t be closed until an existing stop-loss, take-profit or stop-out level is reached. Existing limit orders will still be filled if the entry rate is met. Please note for trailing-stop orders your MT4 platform must be open and you must be logged in.

Can I change the time zone on my platform?
No, unfortunately the time zone can’t be changed on the MT4 platform.

Can I use robots on the MT4 platform?
Yes, you can run any Expert Advisors (EAs) available from third-party providers. We don’t restrict the use of any strategies involving EAs, but please note that we do not provide support for, or endorse, any third-party EAs.

Can custom indicators be used in MT4?
Yes, you can use any custom indicators that are MQL-compatible. Please note, there may be times where a third-party indicator is not compatible with our MT4 platform – this can occur as a result of coding issues on the side of the indicator creator.

Are there restrictions on the number of EAs and indicators I can run?
There’s no restriction on the number of EAs and indicators you can have running at any one time on MT4., Please remember though, that as MT4 is a RAM-sensitive program, overloading your platform with a large number of EAs and indicators can reduce the performance and speed of your MT4 platform. Additionally, EAs may have conflicting strategies and risk profiles, which could compromise each other when attached to one single trading account. It’s often best to split your EAs across multiple trading accounts and platforms.

 
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