Visit our FAQ page to find the answers to the most commonly asked questions, including how to create an account, explaining ETFs, and providing useful links, forms, and tables.
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Invest in over 3,100 ASX Stocks and ETFs, get HIN protection (CHESS), free live data, and 24/7 live chat and phone trade support.
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Before we activate your account, Australian regulations require that we verify every client's identity.
It’s quick and easy
Australian financial services regulations require we verify every client’s identity. In most cases we can verify client’s electronically quickly and as part of the online account opening process. If we have been unable to verify your identity electronically or require further documentation from you, we will email you to ask and specify what documents are required.
ThinkMarkets is an Australian regulated financial services company (Australian Financial Services Licence number 424700) based in Melbourne with over 10 years’ experience in online trading. Your privacy is important to us, we are bound by the Privacy Act 1988 and recognise the importance of ensuring the confidentiality and security of your personal information. Our Privacy Policy can be viewed here.
The majority of the time we only require one clear copy of the following document:
A clear photo from your mobile device or scanned copy of the required documentation can be uploaded to ThinkPortal, the ThinkTrader app or emailed to [email protected] We will aim to activate your account within 60 min.
Our customer support team is here for you 24/7. You can contact us via phone on 1300 390 515, [email protected] or Live chat.