20.1 Any Notice given or made under this Agreement may be sent by email if:
20.1.1 the Notice is sent to the email address last notified by the intended recipient to the sender; and
20.1.2 the sender keeps an electronic or printed copy of the Notice sent.
20.2 A Notice sent by email will be deemed to have been given on the first to occur of:
20.2.1 receipt by the sender of an email acknowledgement from the recipient’s information system showing that the Notice has been delivered to the email address stated above;
20.2.2 the time that the Notice enters an information system which is under the control of the recipient; or
20.2.3 the time that the Notice is first opened or read by an employee or officer of the recipient.
20.3 It is your responsibility to ensure:
20.3.1 that we have been notified of your current contact details at all times. Any change to your contact details must be notified to our Client Management Team in writing; and
20.3.2 that you read all Notices posted from time to time on the Trading Platform and our Website in a timely manner.
20.4 Any communication from you to us that is not an Instruction under clause 5, must be made by you either: (i) by telephone; (ii) in writing, by post or email; or (iii) in such other manner as we may specify from time to time. All communications by telephone, post or email must be sent to the number, head office address or email address designated by us on our Website for that particular purpose. Any such communication will only be deemed to have been received by us upon our actual receipt.
20.5 You acknowledge and accept that a failure or delay by you (or us) to receive any electronic communication from us (or you) under the Agreement whether due to mechanical, software, computer, telecommunications or other electronic systems failure, does not in any way invalidate or otherwise prejudice that communication or any Instruction to which it relates. We will not be liable to you for any loss or damage, howsoever caused, arising directly or indirectly out of a failure or delay by you (or us) to receive an email or other electronic communication.