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FAQs

Visit our FAQ page to find the answers to the most commonly asked questions, including how to create an account, explaining ETFs, and providing useful links, forms, and tables.

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Learn To Trade
 
Indicators & Chart Patterns

Deepen your knowledge of technical analysis indicators and hone your skills as a trader.

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Trading Glossary

From beginners to experts, all traders need to know a wide range of technical terms. Let us be your guide.

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Knowledge Base

No matter your experience level, download our free trading guides and develop your skills.

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Market Analysis
 
Market News

All the latest market news, with regular insights and analysis from our in-house experts

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Economic Calendar

Make sure you are ahead of every market move with our constantly updated economic calendar.

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Technical Analysis

Harness past market data to forecast price direction and anticipate market moves.

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Legal and Regulation

 

Regulation

ThinkMarkets is granted a license by the Australian Securities and Investments Commission **(ASIC) under Australian Financial Services Licence **(AFSL) number 424700.
 

Client Money Handling

ThinkMarkets, client funds are initiated, monitored and dispersed in accordance with strict client financial rules, and no effort is spared in maintaining the integrity of the funds being traded on our platform. All client free margin* is held in trust accounts with top tier banks including in Australia’s largest bank, Commonwealth Bank and National Australia Bank and are separate from our own operating funds. The Finance team performs daily reconciliation of client assets and liabilities in accordance with our regulatory guidelines.

*Free Margin is the amount of funds not in use as margin requirements for holding open positions. For example, If you have equity of $1,000 on your account and the total margin requirements are $250, the free margin amount is $750.
 

Data Protection

ThinkMarkets is dedicated to protecting your privacy and safeguards your personal and financial information with maximum care. We employ leading security software and systems and have strict procedures in place to protect your information.
 

Dispute Handling

ThinkMarkets is a member of the Australian Financial Complaints authority (AFCA), the approved Australian external dispute resolution scheme. See our Dispute Handling Policy section for more.
 

Legal Documentation

To view all associated legal documentation including our Financial Services Guide and Product Disclosure Statement, see our legal section.

 

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