Account Opening FAQs

Got questions about your ThinkMarkets account(s) or opening an account with us in general? We have the answers here — scroll down for details.

 

Live Account

 

How can I open an account?
Opening an account is easy. Simply click here to start the process.
 
What documents do I need to open an account?* 
Depending on what type of account you’ve applied for, the documents required are different.
 

*The requirement of documents may also vary depending on your country residence.

 

Individual

 

An individual account is one in which you will be using yourself, for personal trading.
Photo ID -  acceptable forms of photo identification to open an account are:
 

  • A valid passport

  • A valid government ID, such as a Driver's License or State ID

  • A valid National Identity Card

Proof of residence -  acceptable forms of proof of residence are:

  • A utility or landline phone bill, or a bank statement

All proof of residences must be current and not outdated by more than 180 days

 

Joint

A Joint account is one in which there are two main users, both who can deposit, withdraw and trade.
The following documents are required for both primary and secondary account holders:

Photo ID -  acceptable forms of photo identification are:

  • A valid passport

  • A valid government ID, such as a Driver's License or State ID

  • A valid National Identity Card

*Please note that all photo IDs are verified through third-party compliance software

Proof of residence -  acceptable forms of proof of residence are:

  • A utility or landline phone bill, or a bank statement

All proof of residences must be current and not outdated by more than 180 days

 

Corporate

 

A corporate account is one which enterprises can open a trading account.  
Photo ID for all directors and any shareholders who own over 25% of shares - The following are acceptable forms of photo identification:
 

  • A valid passport

  • A valid government ID, such as a Driver's License or State ID

  • A valid National Identity Card

Proof of residence for all directors and any shareholders who own over 25% of shares - The following are acceptable forms of proof of residence:
  • A utility or landline phone bill, or a bank statement

All proof of residences must be current and not outdated by more than 180 days

Company information

  • Certificate of Incorporation

  • Articles of Incorporation

Company proof of address

  • A utility or landline phone bill, or a bank statement

All proof of residences must be current and not outdated by more than 180 days

 

How long does it take to open an account?
Account opening times vary by client, but provided you’ve supplied your documents and they are acceptable, you should receive your login details within two working days.
If you have any queries regarding your account application please email [email protected] and we’ll try to assist you in any way possible.
 
Why isn’t my country included in the list?
Due to regulatory and compliance reasons we are unable to open accounts from some countries. For more information please contact us.
 

Can I have multiple trading accounts?
Yes, you can.  To request an additional account, log in to ThinkPortal and log an additional account request. Once the account is setup, you can quickly and easily transfer funds between accounts directly through ThinkPortal.

Can I open a Joint Account?
Yes. Joint account applications are much like individual accounts, but there are two applicants who must complete personal details and send through identification and proof of residence documents. Please apply here.
 

Can I open a Corporate Account?
Yes. Applying for a Corporate Account is simple and easy. Please complete the online application form and submit ID, Proof of Address and Corporate documents as indicated on the application. You can also submit these by emailing [email protected] with the documents attached.

Can I open a Superannuation Account?
For Australian clients, Yes.  We now accept Superannuation accounts if you have a Self-Managed Superannuation Fund (SMSF). To open a Superannuation Account we require clients to complete an offline application form, submit ID and proof of address documents, as well as list all the representatives of the Superannuation fund by completing a Superannuation fund form.  Please contact [email protected] if you have any questions about thus account type.

 

Demo Account


How do I open a demo account?
Opening a demo account is easy. To start the process click here.

 

Do demo accounts reflect commissions?
Yes, demo accounts reflect commissions that are charged on accounts.

Do demo accounts expire?
Demo accounts for the MT4 platform will expire after 30 days of inactivity, so please make sure you use the platform periodically. Demo accounts on Trade Interceptor currently do not expire but we do reserve the right to close them.
 

Can your staff retrieve my demo account password?
Unfortunately our Support team are unable to retrieve passwords for demo accounts. If you have opened a demo account on the platform, please find your demo account number and password in the automatic email sent out. Please be reminded to safely save and store your log in details when you open the account.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 74.7 % of retail investor accounts lose money when trading CFDs with this provider.
You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

74.7 % of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.

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