Collection Policy

Why do we collect information? 

In order to deliver our services to clients and to ensure we do this in a compliant way, under the authorisation of our regulator, we must collect some personal information from our clients, potential clients, visitors to our website and service providers or suppliers.

Information collected  

  • your full name;

  • contact information (including telephone number):

  • date of birth;

  • identification details such as passport or driver's licence details;

  • employment details;

  • address;

  • proof of address such as utility bills and bank statements;

  • financial information;

  • trading experience;

  • transaction history;

  • bank details; and

  • other personal information we require to meet your needs and provide our services to you.

This information is held by us on servers based in the United Kingdom. In addition, when you interact with the our services, our servers keep an activity log unique to you that collects certain administrative and traffic information including: source IP address, time of access, date of access, web page(s) visited, language used, software crash reports and type of browser used. This information is essential for the provision and quality of the services. We do not collect personal information about you while using the services without your knowledge.

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