Live Account
How can I open an account?
Opening an account is easy. Simply click here to start the process.
What documents do I need to open an account?*
Depending on what type of account you’ve applied for, the documents required are different.
*The requirement of documents may also vary depending on your country residence.
Individual
An individual account is one in which you will be using yourself, for personal trading.
Photo ID - acceptable forms of photo identification to open an account are:
Proof of residence - acceptable forms of proof of residence are:
All proof of residences must be current and not outdated by more than 180 days
Joint
A Joint account is one in which there are two main users, both who can deposit, withdraw and trade.
The following documents are required for both primary and secondary account holders:
Photo ID - acceptable forms of photo identification are:
*Please note that all photo IDs are verified through third-party compliance software
Proof of residence - acceptable forms of proof of residence are:
All proof of residences must be current and not outdated by more than 180 days
Corporate
A corporate account is one which enterprises can open a trading account.
Photo ID for all directors and any shareholders who own over 25% of shares - The following are acceptable forms of photo identification:
Proof of residence for all directors and any shareholders who own over 25% of shares - The following are acceptable forms of proof of residence:
All proof of residences must be current and not outdated by more than 180 days
Company information
Company proof of address
All proof of residences must be current and not outdated by more than 180 days
How long does it take to open an account?
Account opening times vary by client, but provided you’ve supplied your documents and they are acceptable, you should receive your login details within two working days.
If you have any queries regarding your account application please email [email protected] and we’ll try to assist you in any way possible.
Why isn’t my country included in the list?
Due to regulatory and compliance reasons we are unable to open accounts from some countries. For more information please contact us.
Can I have multiple trading accounts?
Yes, you can. To request an additional account, log in to ThinkPortal and log an additional account request. Once the account is setup, you can quickly and easily transfer funds between accounts directly through ThinkPortal.
Can I open a Joint Account?
Yes. Joint account applications are much like individual accounts, but there are two applicants who must complete personal details and send through identification and proof of residence documents. Please apply here.
Can I open a Corporate Account?
Yes. Applying for a Corporate Account is simple and easy. Please contact support at [email protected] and submit ID, Proof of Address and Corporate documents as indicated on the application. The friendly team will provide you with a corporate application from to fill in.
Demo Account
How do I open a demo account?
Opening a demo account is easy. To start the process click here.
Do demo accounts reflect commissions?
Yes, dependent on the demo account type you open. Demo accounts reflect exactly the same costs associated with live accounts. For more information visit our account types page.Yes, dependent on the demo account type you open. Demo accounts reflect exactly the same costs associated with live accounts. For more information visit our account types page.
Do demo accounts expire?
Demo accounts on ThinkTrader® currently do not expire but we do reserve the right to close them.
Can your staff retrieve my demo account password?
Your ThinkTrader password is the same as your ThinkPortal password.
If you have forgotten both, please use the "Forgotten Password" link on either ThinkTrader app or ThinkPortal to reset your password for both.
Can old archived demo accounts be retrieved?
Unfortunately, if a demo account has been closed for whatever reason it can not be retrieved any longer.
Can demo account settings be changed?
Yes, we can change demo account settings like leverage and we can also adjust your demo account balance if required. For any of these requests please visit us on Live Chat or email [email protected].
If you would like to change the demo account type or the base currency you will need to create another demo account.