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FAQs

Visit our FAQ page to find the answers to the most commonly asked questions, including how to create an account, explaining ETFs, and providing useful links, forms, and tables.

FAQs
Shares

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Regulations FAQs

We are regulated by some of the world’s financial regulatory bodies. Details, including on how we operate to keep client funds safe, are below.

 

Regulations

 

Who are you regulated by?

We are regulated and overseen by some of the world's most trusted regulatory bodies. In South Africa, we are regulated by the Financial Sector Conduct Authority (FSP No 49835). In the UK, we are authorised and regulated by the Financial Conduct Authority (FCA) under FRN 629628 and in Australia, we are regulated by the Australian Investments and Security Commissions (ASIC), who administers the Corporations Act 2001.

As a regulated FX broker, we are regularly audited. Therefore we continually maintain high standards to provide you with the peace of mind when trading with us.

Your Money

 

Where are my funds held?
We make sure to keep client funds in top-tier banks, such as Barclays Bank, National Australia Bank and Commonwealth Bank of Australia. On top of that, we offer a private $1 Million insurance. The insurance applies to all South African clients without the need to opt-in or pay any additional fees. As soon as you start trading with ThinkMarkets, we’ve got you covered.

 
What is your Anti-Money Laundering (AML) policy?
Our AML policy ensures that we comply with the anti-money laundering framework set forth by the Financial Action Task Force (FATF) and the rules of our regulators. In order to prevent money laundering conducted by individuals and organisations, we have structured and strict guidelines put in place. 

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