UK
If requested
Photo ID
Proof of identity
A valid passport, national identity card, driving licence, or another current government-issued photo identification document.
Account opening
How to complete your application
Opening a live account with ThinkMarkets is a quick online process. Most applications take around six minutes, and many clients are verified electronically with nothing to upload. Here is what to prepare in case we need a document, and how each step works.
Overview
What does completing your application involve?
Your application has a few short stages. You create your account, verify your email, add your personal and financial details, complete a brief appropriateness assessment, and choose your account. Once everything is submitted, our team reviews and verifies your application.
The whole process is completed online and usually takes around six minutes. When you submit, we run an electronic identity check. Many clients are verified this way with nothing to upload. If we cannot verify you electronically, we will ask for a proof of identity and a proof of address, and this is usually completed within 24 hours. You can check your status at any time by logging in to ThinkPortal.
What you may need
What to have ready
We verify many clients electronically, with nothing to upload. If we cannot verify you that way, we will ask for a proof of identity and a proof of address, so it helps to have these to hand before you start.
If requested
Address
Proof of address
A utility bill, council tax bill, or bank statement issued in your name. PO Box addresses are not accepted.
Required
Your details
Personal and financial details
Your name and date of birth as they appear on your ID, a contact number, your employment status and a short assessment of your trading knowledge.
Four simple stages
How to complete your application
It is more straightforward than it looks. There are four short stages, and most people finish in about six minutes. Move through them one at a time below.
Create your account
Set up your login details to get started.
- Enter your country of residence and email, then set a secure password and agree to the terms.
- Verify your email by entering the six-digit code we send you.
Tell us about yourself
A few details and a short suitability check.
- Add your name and date of birth, plus a phone number with country code.
- Complete a short appropriateness assessment about your trading knowledge and experience.
- Share your employment status and general financial situation.
Choose your account
Pick how you want to trade.
- Select your preferred trading platform, base currency and account type.
Verify and submit
Confirm who you are and send your application.
- If we cannot verify you electronically, upload your proof of identity and proof of address in ThinkPortal.
- Check your details are correct, then submit your application.
You may not need to upload anything
We verify many clients electronically, with nothing to upload. If we cannot, we will ask for two documents, so it helps to have these ready.
Proof of identity
Proof of address
Personal and financial details
If we ask, documents must be clear, in your name, with your ID valid and proof of address issued within the last six months.
Requirements
Document requirements at a glance
All documents must be clear, complete and easy to read. Images that are cropped, blurred, low resolution or affected by flash cannot be accepted.
Proof of identity
What we accept: Passport, national ID card, driving licence or other government-issued photo ID
Conditions: Valid and within its expiry date
Proof of address
What we accept: Utility bill, council tax bill or bank statement
Conditions: In your name, issued within the last six months, no PO Box
Document quality
What we accept: Clear, full-page photos or scans
Conditions: Not cropped, blurred, low resolution or affected by flash
Good to know
The appropriateness assessment explained
A short set of questions helps us check that our products are suitable for you before you open a live account.
Why we ask
As an FCA-regulated provider, we are required to check that you understand the risks of trading leveraged products. Please answer honestly, as this helps us make sure our products are right for you.
If it is not successful
You may not be able to open a live account straight away. You can open a demo account to practise, review our educational materials, and request a reassessment if your experience or circumstances change.
Next steps
What happens after you submit
We review your application
Once your application and documents are received, our team reviews them. Verification is usually completed within 24 hours.
Check your status anytime
Log in to ThinkPortal to see the current status of your application.
Practise while you wait
Open a demo account to practise trading in a simulated environment using virtual funds.
Get help if you need it
Reach our client support team through live chat, or email us from your registered email address.
Avoid delays
Common reasons an application is delayed
A few simple checks before you submit can help your verification go through smoothly.
Document image quality. Make sure all corners are visible and the text is sharp, and avoid using flash.
Out-of-date proof of address. Your document must be no more than six months old.
Name mismatch. The name on your documents should match the name you registered with.
PO Box addresses. These cannot be used as proof of residence.
Incorrect personal details. Check your name, date of birth and address before you submit.
FAQ
Completing your application: frequently asked questions
How long does it take to complete an application?
Most clients complete the online application in around six minutes. Verification of your documents is usually finished within 24 hours.
Will I need to upload documents to open an account?
Often not. We verify many clients electronically, so a large number of applications are completed with no documents to upload. If we cannot verify you electronically, we will ask for a proof of identity and a proof of address. Identity verification is a regulatory requirement, so where electronic checks are not enough, these documents are needed before your account can be activated.
Can I start practising before my account is verified?
Yes. You can open a demo account and practise with virtual funds while your live account is being verified.
What should I do if I entered the wrong information?
Contact our support team. They can review your application, clarify any errors and update your details where needed.
Can I complete my application on mobile?
Yes. You can register and manage your account on both web and mobile through ThinkPortal.
Get started
Ready to open your account?
Start your application. Many clients are verified electronically with nothing to upload.
Open account