Documentation needed

Here's what you need to supply us with before we can get you ready to go live.

Photo ID

A photocopy of one form of a non-expired, government issued photo ID. Your identification must clearly indicate your date of birth. All documents that contain an expiration date must be valid, unless stated otherwise.

Examples of this include:

  • Passport
  • Driver's license
  • National ID card

Proof of address

A proof of residence dated within six months for the address indicated on the application. (Post office boxes or postal bags are not acceptable)

Please note that we are unable to accept any statement or bill that has not been received in its entirety. Information such as the billing name and address must be visible, as well as the company that has issued the bill.

Your document must not be folded. Payment stubs are not acceptablem as they display limited information. Confidential information, such as an account number, may be removed at your own discretion.

Examples of this include:

  • Utilities Bill
  • Credit card statement
  • Bank statement
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