ThinkMarkets Help Centre and Support Hub

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 75.40% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Please see full risk disclaimer.

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About ThinkMarkets

Regulation, fund protection, account types and trading conditions explained.

Manage my account

Account applications, verification, login issues and profile management support.

Deposits, withdrawals & transfers

Payment methods, deposits, withdrawals, processing times and fees explained.

Platforms & tools

ThinkTrader, MT4 and MT5 setup, access and troubleshooting support.

Trading knowledge

Forex and CFD basics, strategies and risk management concepts.

Risk & Security

Fund protection, fraud prevention, complaints and vulnerable client support.

AI Trading

Connect your ThinkTrader account to AI assistants, manage permissions, and get support with ChelseaAI.

Spread Betting

Spread betting accounts, tax benefits, markets available and trading conditions.