ThinkMarkets Help Centre
About ThinkRewards
Do ThinkMarkets clients need ThinkRewards signup?
No, all new and existing clients with a live ThinkTrader account are automatically enrolled in the ThinkRewards programme, so no separate sign-up is required.
What is ThinkMarkets ThinkRewards programme?
ThinkRewards is an exclusive loyalty programme from ThinkMarkets designed to reward clients who trade regularly on the ThinkTrader platform. It allows you to earn points based on the instruments you trade, as well as through promotions, events, and referrals. These points can be redeemed and withdrawn as cash.
Who is eligible for ThinkMarkets ThinkRewards?
ThinkRewards is available to new and existing direct clients with a live ThinkTrader account registered under TF Global Markets (STL) Limited, TF Global Markets Int Limited, or TF Global Markets (South Africa) (Pty) Ltd. Clients referred by partners, including introducing brokers or affiliates, are not eligible.
How can I learn how to use ThinkMarkets ThinkRewards programme?
You can learn how to use the ThinkMarkets ThinkRewards programme by watching the six-part video series available on the platform. These short videos explain key features such as programme benefits, tier statuses, dashboard navigation, progress tracking, redeeming points, and understanding transaction history.
1. Unlocking the benefits
2. Navigating the dashboard
3. Understanding your progress
4. Redeeming your points
5. Understanding the dashboard chart
6. Navigating the transactions menu
How access ThinkMarkets ThinkRewards hub?
To access the ThinkMarkets ThinkRewards hub, log in to ThinkPortal, select “ThinkRewards” from the menu, and then view and track your accumulated points. From there, you can redeem points and withdraw them as cash.
What platforms support ThinkMarkets ThinkRewards?
ThinkRewards is available exclusively on the ThinkTrader platform. You can open a ThinkTrader account online or, if you already have a ThinkMarkets account on another platform, you can create an additional ThinkTrader account through ThinkPortal.
Earning and tier status
Do ThinkMarkets give points for account signup?
Yes, ThinkMarkets awards 125 welcome points once you complete the account sign-up process and submit your identification and residential verification documents.
What are ThinkMarkets ThinkRewards tier levels?
ThinkMarkets ThinkRewards includes five tier levels that determine how many points you earn and the rewards you receive:
• Classic: 0 to 250 points
• Silver: 251 to 2,499 points
• Gold: 2,500 to 9,999 points
• Platinum: 10,000 to 29,999 points
• Diamond: 30,000+ points
How track ThinkMarkets ThinkRewards progress?
You can track your ThinkMarkets ThinkRewards progress within ThinkPortal. There, you can view details such as your enrolment date, total accumulated points, and the number of points needed to reach the next tier.
How often ThinkMarkets ThinkRewards tiers reviewed?
ThinkMarkets ThinkRewards tier statuses are reviewed automatically every 90 days.
Can ThinkMarkets ThinkRewards tier be downgraded?
Yes, ThinkMarkets ThinkRewards tiers can be downgraded because they are automatically recalculated every 90 days. If you do not earn enough points within that period to maintain your current tier, your status may be reduced accordingly.
Redeeming and managing points
What is ThinkMarkets ThinkRewards point value?
Each ThinkMarkets ThinkRewards point is worth 0.10 US dollars. This value may change over time, as points can be revalued at any time.
Do ThinkMarkets ThinkRewards points expire?
Yes, ThinkMarkets ThinkRewards points expire after six months. You should redeem your points within this period to avoid losing them.
What minimum ThinkMarkets ThinkRewards redemption points?
To redeem ThinkMarkets ThinkRewards points, you must have more than 250 points. Balances below this threshold cannot be redeemed.
How redeem ThinkMarkets ThinkRewards points?
Redeeming your points is simple and can be done by following the steps below:
• Log in to ThinkPortal
• Select ‘Loyalty Programme’ from the menu
• Go to the ‘Redeem Points’ section
• Enter the number of points to redeem and select the trading account
• Click ‘Redeem Points’
• The cash value will be added to your account balance
How view ThinkMarkets ThinkRewards transaction history?
To view your redeemed points and withdrawal transactions, simply follow the steps below:
• Log in to ThinkPortal
• Select ‘Funding’, then ‘Transaction History’ from the menu
• Navigate to the ‘Processor’ box under Deposits and Withdrawals
• Click ‘Loyalty Points’