General
What platforms do you offer?
Our ThinkTrader® platform is a sophisticated, multidevice app providing traders with all the tools they need to stay in control of the markets. With over 80 intelligent indicators and 200 cloud-based alerts free of charge, ThinkTrader® is the no. 1 app for traders looking for the best mobile trading experience.
For more information on all the platforms we offer please visit Trading Platform
Are there fees for using your platforms?
There are no download, setup or subscription fees for using our platforms.
Fees and charges apply to trading.
What is ThinkMarkets server time?
The markets open on Sundays at 05:00 pm, New York time. Our server time is GMT+3 (or GMT+2 during Daylight Savings Time). This means trading begins at 00:01 server time, with the daily rollover occurring at the same time each day. This time cannot be changed on the platform. This is to avoid what is known as a ‘weekend candle,’ which would appear on a Sunday on a daily chart with GMT-based platforms.
Where are your servers located?
Our ThinkTrader® servers are located in Ireland.
For more details please visit Trading Infrastructure
Can I trade on my mobile?
Yes. ThinkTrader® is available on iPhone and Android smart phone devices. Please visit the respective app stores to download them or you can get the links from your ThinkPortal downloads section.
Can I trade using an API connection?
We provide ThinkMarkets live account holders with monthly trading volumes of at least US$100m the opportunity to demo the FIX environment to test their systems in real-time before trading in the live market.
For more information please visit API Trading
ThinkTrader®
What is ThinkTrader®?
ThinkTrader® is the most sought-after app in the world of mobile – designed, created and built with the modern trader in mind. It boast powerful trading tools and unique functionalities, all accessible through desktop, mobile and tablet with a single login.
Key features include:
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Split- and quad-screen view - Stay on top of every market movement with up to four charts on a screen, at any given time.
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Advanced Charting - 50+ intelligent drawing tools and 80+ indicators to assist with your technical analysis.
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TrendRisk Scanner - This proprietary feature identifies potential trades and recommends target and stop levels.
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Over 200 cloud-based alerts and triggers - delivered across all your devices. Never miss a trading opportunity again.
Do demo accounts expire?
Demo accounts on ThinkTrader® currently do not expire but we do reserve the right to close them.
What mobile apps do you support?
ThinkTrader supports iOS and Android smart devices. We also have Desktop versions for Windows and Mac.
How long does it take to open an account?
Account opening times vary by client, but provided you’ve supplied your documents and they are acceptable, you should receive your login details within two working days. If you have any queries regarding your account application please email [email protected] and we’ll try to assist you in any way possible.
Where do the price quotes come from on ThinkTrader®?
We have relationships with liquidity providers who stream live tradeable prices and market depth information to the platform.
Is it possible to access the same account from different computers?
Yes – as long as you have the correct login details, you can log in to the platform from any computer, provided your connection settings are correct and the connection is not being blocked by a firewall or your ISP.
Where can I view my trading history?
For Desktop: Your Trading History in ThinkTrader® can be viewed by toggling the Bottom bar open and selecting the History button at the bottom of your account information section. The account history will be displayed in the trades section.
For Mobile: Navigate to the Positions screen and select the Closed tab at the top to display your account trading history.
What happens to my open positions when I log out of ThinkTrader®?
Open Positions will not be closed until a stop-loss, take-profit or the Stop Out Level is reached. Existing limit orders will still be filled if the entry level is met.